Privacy Policy

Privacy Policy of NANOVEA

Last updated: November 10, 2026

NANOVEA Inc. (“NANOVEA”, “we”) operates nanovea.com. This policy explains what personal data we collect through the website, why, who processes it on our behalf, how long we keep it and what rights you have. We process personal data in line with applicable data protection laws, including the EU and UK General Data Protection Regulation (GDPR) where they apply.

1. Who is responsible

NANOVEA Inc.
6 Morgan STE 156
Irvine, CA 92618, USA

Contact for privacy questions and requests: info@nanovea.com

2. Visiting the website

You can browse the website without telling us who you are. Our hosting provider, Cloudflare, processes the technical data every visit requires (IP address, requested page, date and time, browser type) to deliver the pages and protect the site against attacks. We do not use this data to identify you.

To decide whether to show the cookie banner, the website asks Cloudflare which country your connection comes from; only the two-letter country code is used, and it is kept in your browser for the current session.

3. Cookies, analytics and browser storage

Analytics and advertising measurement. With your consent where required, we use Google Analytics 4 (Google) to understand how the website is used and to measure our Google Ads campaigns, and Microsoft Clarity (Microsoft) to see in aggregate how pages are used, through heatmaps and session recordings. These services set cookies and process data such as pages viewed, device and approximate location. Google Consent Mode passes your choice to Google.

Visitors in the EU, EEA, United Kingdom and Switzerland see a banner. No analytics or advertising cookies are set until you accept, and you can accept, reject or choose per category.
Visitors elsewhere do not see a banner; analytics runs, and a browser that sends a Global Privacy Control signal gets no advertising tracking.
Everyone can change their choice at any time with “Privacy choices” at the bottom of every page.

Browser storage we use ourselves. The website keeps a few small records in your browser, not shared with third parties: your cookie choice; your language choice; when a pop-up was last shown, so it is not shown again too soon; and, for the current tab only, a summary of your visit (how you arrived, pages viewed, the last button clicked). That summary is sent to us only if you submit a form or start a chat, so we can answer in context.

Videos. Embedded videos use YouTube’s privacy-enhanced mode (youtube-nocookie.com); YouTube receives data when you play a video.

You can also block or delete cookies in your browser settings; some functions may then not work.

4. Contact forms, brochure requests and live chat

When you send a form (sales, lab, support, demo or brochure request), we receive the information you enter, such as your name, work email, phone, company, country and message, together with the page and link that led you to the form and the visit summary described above. We use it to answer your request, to send the brochure you asked for, and to follow up on it.

Spam protection: forms use Cloudflare Turnstile, which checks that the sender is not a bot.
Delivery: each submission is emailed to the responsible NANOVEA team through Microsoft 365 and entered in our customer relationship system. A copy is kept in a database at Cloudflare so that no request is lost if email fails, with the time you accepted this policy. Your IP address is not stored, only a one-way code used to limit repeated submissions.
Live chat: the chat (Formilla) loads only when you open it. Formilla processes the name, email, company and messages you enter, and the visit summary, so our staff can answer you.

The legal basis is your request and our legitimate interest in answering it and in following up on business inquiries (GDPR Art. 6(1)(b) and (f)).

If you subscribe to our newsletter, we use your email address to send you application notes, product updates and testing insights, a few times a month at most. Subscribing is your consent; your address is passed to our email service, Campaigner, for this purpose.

If you request a brochure or contact us, we may also send you occasional information related to your inquiry and our products, except where the law requires your prior consent (for example for visitors in the EU, EEA, UK and Switzerland, who receive our newsletter only if they subscribe).

Every email contains an unsubscribe link, and you can also unsubscribe by writing to info@nanovea.com.

6. Service providers and transfers

We use the following providers, who process personal data on our behalf and only for the purposes described above: Cloudflare (hosting, security, form database), Microsoft (Microsoft 365 email, Clarity), Google (Analytics, Ads, YouTube), Formilla (live chat) and Campaigner (newsletter). We may also share inquiries with NANOVEA’s distribution partners when they serve your region, so that they can answer you.

Some providers are located in, or transfer data to, the United States and other countries. Where GDPR applies, such transfers are covered by the EU-U.S. Data Privacy Framework or by the European Commission’s standard contractual clauses. We do not sell personal data.

7. How long we keep data

Copies of form submissions in the website database: 12 months, then deleted.
Inquiries and correspondence in our customer relationship system: as long as needed for the business relationship and any legal retention obligations.
Newsletter address: until you unsubscribe.
Analytics data: according to the retention settings of Google Analytics (14 months) and Microsoft Clarity.
Browser storage: until you clear it; the visit summary ends with the browser tab.

8. Your rights

Depending on where you live, you have the right to access your personal data, to have it corrected or deleted, to restrict or object to its processing, to data portability, and to withdraw a consent at any time (without affecting processing before the withdrawal). Residents of California and other US states have comparable rights to know, correct and delete their personal information and to opt out of its sale or sharing; we do not sell personal information.

To exercise these rights, write to info@nanovea.com. If you believe we process your data unlawfully, you can lodge a complaint with your data protection supervisory authority.

9. Security and changes

We protect personal data with technical and organizational measures appropriate to the risk, including encrypted connections. We may update this policy when the website or the law changes; the date at the top shows the current version.